Our Promise To You...Our Consumer

Consumer expectations while doing business with a DSA member company:

• Cody consultants shall identify themselves, their purpose and products or services they are offering. They shall offer company contact information upon request.
• A full explanation of product return or order cancellation policy.
• Information regarding price, quality, performance, availability and quantity should be provided both accurately and honestly.
• Offer a complete description of any warranty or guarantee.
• Respect consumer privacy and make sales calls at appropriate times for the consumer.
• Upon the consumer's request, promptly end demonstrations or presentations.
• Provide a written receipt in the language preferred by the consumer.

Our Promise To You...Our Cody Consultants

By Cody Consultants expectations when doing business with a DSA member company:

• Company compensation structure, products and sales methods to be provided legally and accurately.
• To refrain from unlawful and unethical recruiting practices and exorbitant entrance or training fees.
• To base all actual and potential sales and earnings claims in well documented facts.
• To abstain from prompting you to purchase more inventory than you can sell in a reasonable time period.
• Company will repurchase 90% of the marketable inventory and sales aides you may have purchased within the last 12 months, should you decide to leave the business.

Our Dauntless Spirit of Resolution

• Any grievance involving a DSA member company such as a By Cody Family of Companies, may be filed with the Independent Code Administrator (ICA) of the DSA Code of Ethics.
• The ICA, who is not affiliated with any member company, is responsible for enforcing the DSA Code of Ethics and will do everything possible to resolve a grievance. All member companies agree to abide by the decisions made by the ICA.